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Frequently Asked Questions

Are your employees security screened?

Prior to employment, all employees must pass a criminal background check. Per our NAID certification, 50 percent of employee backgrounds are processed each year. We also drug screen our employees.

Are your containers secure?

Yes, each container has a lock to secure the material. A designated employee at your location will be given a key to the lock.

Do you provide a Certificate of Destruction?

Yes, we can provide these for each service. The certificate will include documenting data, quantity of materials destroyed, and method of destruction.

I have an office shredder. Why should I hire a shredding company?

Paper shredding is a non-revenue producing function that eats up valuable employee hours. When you consider how much it costs for one of your employees to do the job and factor in what they could be working on instead, you’ll find that outsourcing this tedious task to Secured Document Shredding will save you valuable time and money.

Will I need to remove paperclips, staples, and folders?

No, our industrial grade shredding equipment can handle paperclips, staples, and binders.

How do I estimate how much weight I have?

Standard Banker’s Box: Capacity: Approx. 30+ lbs. of paper, Dimensions: 12.5′”W x 15.5′”D x 10.5′”H
Large File Box: Capacity: Approx. 55+ lbs. of paper, Dimensions: 15′”W x 24′”D x 10.5′”H

What happens to our paper after you shred it?

To help protect the environment, all shredded material is baled and recycled. We then ship to paper mills where the material is re-pulped and processed into tissue paper.

Can I pay my bill online?

Yes. With the customer access portal, it is quick and easy to view your invoices and make payment online.

Can you come pick up extra materials in between service dates?

Absolutely. You can give us a call or access the customer web portal to request a pick up of any extra shredding materials you may need to have destroyed and out of the way.

Do I need to make an appointment to drop off shredding at the Midland or San Angelo locations?

No appointment needed. Simply arrive between our business hours 8-4pm.


NAID AAA Certification® verifies secure data destruction companies’ services’ compliance with all known data protection laws through scheduled and surprise audits by trained, accredited security professionals, fulfilling customers’ regulatory due diligence obligations.

We are NAID AAA Certified for on-site and off-site document shredding and hard drive destruction. Our team is ready to serve you and all employees undergo background checks and screening as per NAID certification standards.


Contact us to book Secure Shredding Services or to arrange a free consultation.

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