*Members shall respect the confidential nature of the customers' records and shall maintain appropriate
protection to prevent any disclosure of such information except when required by law.

*Members shall uphold and improve the integrity of the industry by affirmations of truth, fairness and
professional conduct.

*Members shall not consider or represent general office paper recycling as a form of destruction.

*Members shall provide opportunities for the interchange of experience, opinions and knowledge through
meetings, discussions and publications, for the improvement of the industry, and for the benefit of customers.

*Members shall price their services in a manner that accurately reflects the terms of service and pricing as
understood by the client.

*Members shall promote the purpose and effectiveness of the information destruction industry by any and
all means consistent with the public interest.

*Members shall abide by Federal, State and local laws and regulations.

*Members shall abide by, and be subject to, the By-Laws of the Association.

*Members shall deal fairly with their customers, employees and suppliers.

*Members shall be good corporate citizens by serving the community.